Public Safety Resources

Scroll down to find info on 911 & 311, Local safety improvements,
and community building opportunities

911 vs 311

Call or Text 911* to:

  • Report an incident that requires a police officer at the scene (such as assaults, kidnapping, burglaries, auto accidents with injuries, etc).

  • Request an ambulance for a medical emergency.

  • Report a fire.

*Please use discretion when calling 911- if it is not an emergency, think about calling 311 or a friend or neighbor to help address the issue and avoid escalation

Call 311 for non-emergencies such as:

  • Suspicious activity not in progress.

  • Abandoned vehicles or parking violations.

  • To find out about City services and check the status of issues

How to use 311:

  • Mobile 311 app

  • Call 311 or 612.673.3000

  • Text 311TXT or 311898

  • Email minneapolis311@minneapolismn.gov
    It is also suggested that you copy your council member (Ward 3 Council Member Steve Fletcher steve.fletcher@minneapolismn.gov) and block leader if you have one.

  • Report issues online through the City’s Website

Visit the 311 Online Services page for a list of all the 311 online services.

Learn about the City of Minneapolis alternatives to police response here including for behavioral health crisis and theft/damaged property reporting.

SNO hosted a series of conversations on what Public Safety means to our community members, and many people said their number one safety concern is actually safe streets! Safe walking, rolling, biking, and driving is necessary for our community to be able live and work joyfully in our neighborhood.

Learn about what we are working on:

  • Part of the Broadway Street Taskforce

  • Pedestrian Level Street Lighting

  • What do you want to see happen? Email us at sno@sheridanneighborhood.org

Find details on roadwork improvements in Sheridan here

City of Minneapolis Transportation Planning & Programming

Mobility & Transportation

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Community Building


We recognize that true safety comes from community building, knowing your neighbors, and looking out for each other. As a neighborhood organization, it is our ultimate goal to address safety at a neighborhood level and that means we need you!

What can you do?

  • Become a Block Contact

  • Attend a training on peacebuilding, restorative justice, or conflict resolution and build these practices into how you interact with your neighbors

  • Join the neighborhood organization at one of our meetings to share ideas and get to know your neighbors!